Frequently asked questions
What is Tasked?
A place to post small one-off jobs — mowing, moving, cleaning, that sort of thing — and get matched with someone nearby who'll do it. Payment is held safely until the job's actually done.
How much does it cost?
The price shown on a job is exactly what the worker gets, in full. As the poster, you pay that price plus a 5% Tasked service fee, plus 15% GST, plus a small payment processing fee — the full breakdown is shown before you pay, on the job page and the post-a-job form.
How is my payment protected?
When you pay for a job, the money is held on the platform, not sent to the worker straight away. It only gets released once you confirm the job is actually done — see "How it works" on the homepage.
How do I get paid as a worker?
Once you're accepted for a job and it's marked complete, payment is sent straight to your bank account via Stripe. You'll need to set up payouts once from Account → Payouts — Stripe handles identity verification, Tasked never sees your bank details directly. It can take up to a few business days for the payout to actually clear and land in your account once it's sent.
Can I cancel a job?
Posters can cancel a job any time before it's marked complete. If payment was already held, it's automatically refunded — no action needed on your part.
What if a job doesn't go well?
You can report a job from its page and an admin will review it. If a worker never shows up or a poster won't pay fairly, don't confirm the job as complete — payment only releases when the poster actively confirms.
Who sees my contact details?
Nobody, until a job is actually assigned. Once a poster accepts an applicant, that specific poster and worker can see each other's name, email, and phone number (if provided) — never any other applicant, never the public.
Do I need to pay tax on what I earn?
Tasked collects and remits GST on jobs posted through it, so you don't need to add GST yourself. That's separate from income tax — you're still responsible for declaring your own earnings to Inland Revenue. See the full breakdown in our Privacy and Terms pages.
What kind of jobs can I post?
One-off tasks — help around the house or yard, moving a few boxes, that sort of thing. Tasked isn't a job board for full-time, part-time, or ongoing work.
I've got a different question — how do I get in touch?
Use the Feedback page (linked in the footer, or from your account menu once signed in) — that's the fastest way to reach us.
See also Terms and Privacy Policy.